"I have already talked to my friends about the Language Lab and recommended it as a very useful and user friendly tool for improving writing skills." 
 

Almir- International Government Consultant

"Feedback was very professional and detailed and focused on most important mistakes I usually make in writing."

Tatiana - Legal & Policy Specialist

"Participation in the Language Lab Program enabled me to shape my skills in using appropriate style and grammar in professional communication. It also enabled me to learn how to structure and focus my reports in order to highlight the most important points. It was highly valuable experience, and I enjoyed it a lot."

Aleksandra P - Gender Equity Advisor

"I think that everyone could benefit from the program." 

Ferid-International Government Consultant

The assignments were very relevant to my current scope of work, and type of written communication I use in my daily practice.

Olga- Administrator Property Development

I am very grateful for detailed personalized feedback and assistance in understanding mistakes I made during the written assignments. Comments were very detailed, practical, and explanatory in a way I could easily understand.

I would highly recommend the Language Lab program to all people who would like to improve their business writing and communicating with colleagues. I would especially recommend it to non-native speakers who would like to get practical oriented, personalized guidance in improving their professional communication skills.

Aleksandra B.- International Government Consultant

I am satisfied as this was the first time to take a part at distance learning. It went smoothly.

Bosiljka-International Government Consultant

I believe this is very good program for people with full-time jobs. In addition it does not  require any specific software and it is very user friendly.

Srdjan-International Consultant

I enjoyed the course and took a lot out of it. The practice of proper form for letter writing, attention to use of commas and misplaced modifiers was especially helpful.

Thank you for your positive feedback and for copying my managers!

Tim- Leasing and Commercial Real Estate

 I found the course to be an effective refresher of learned concepts. It identified areas that require additional attention and care.

Rebecca- Property Development

The assignments were very relevant and comparable to letters that I would write prospects and clients and various topics.

Michael- Municipal Government

The course does an excellent job of assessing effective writing. …

The course was a great refresher on effective written communication. I learned a lot. The course was enjoyable and improved a key part of my career – communication with clients and prospects!

Anne-Financial Services

The Language Lab provides a great chance to learn effective writing skills in a way that lets the participants balance assignments with daily work schedules.

Brendan- Sales Associate

The content was beneficial, and I feel my writing skills are stronger since completing the course.

I write letters all the time. This course gave me the tools to sharpen them up and make them much more professional.

Scott, Sales Associate

I found the amount and the switching back and forth between editing/creating and multiple choices a great way to manage and learn properly.

I appreciated how you broke my letters down and gave direct feedback for every sentence that was incorrect.  (There were quite a few!)

Thank you for the course, you were all accessible, friendly and very helpful.

The writing exercises helped me understand my company’s writing template as well as proper letter format. I will be able to use what I learnt to ensure I keep my letters concise and effective.

Bradyn- Sales Associate

The program taught me how to structure and focus my reports in order to highlight the most important points.

It’s been a pleasure to deal with you [Sandra] and the Language Lab. The formula is adapted to our environment and individual schedules. I had a very nice learning opportunity. My wish is that you go on providing the same thing to numerous learners. 

Gilbert- Government Administrator

The examples used were similar to situations I run into on a regular basis in my role.

Both good and bad points were made [about my writing assignments].  I found they made me more aware of what I was writing. 

Tim- Commercial Real Estate

Overall the workshop provided useful insights and served as a very useful “refresher” of workplace communication issues and concepts.  Additionally, the material was enthusiastically delivered and I appreciated the facilitator’s interactive style.

Christine Financial Advisor

The email-writing course the Language Lab designed for project managers has improved their written communication, their professionalism and their confidence. Employees are very pleased with the outcomes. Their status reports are more concise, and easier to follow.  Some project managers are even mentoring others in their group and taking the initiative to present ideas and tips on writing more effectively.

Tonya- Sr. Manager Finance

All project managers agreed that the program provided them with guidelines and rules they could apply to their day-to-day work. Project managers saw this program either as a “crash course” for improving their email message writing or a good refresher. The assignments addressed the type of communication they needed to perform well in their current role. One-to-one feedback they received was very satisfactory.

Andrew- Project Manager Finance

As a lawyer, for more than twenty years, I struggled to find a systematic way to write in English with clarity. In less than three months, (TLL) taught me to spot and cure weaknesses in my writing style. Anyone who wants to improve English writing skills will find Language Lab enjoyable and useful.

Tatijana Legal and Policy Specialist

(The) business writing skills program has made a significant difference in the quality of communication our Sales Team has when writing to and for our clients.

Peter Senior VP International Real Estate

Since I began managing ten years ago I have been repeatedly amazed at the inability of our sales professionals to write coherent and grammatical letters. They all have under graduate degrees and many have graduate degrees, yet they cannot express themselves effectively.

Andrew Senior VP Commercial Real Estate

(The)Language Lab provides an efficient and effective training ensuring our professionals have effective English writing skills allowing them to communicate coherently. I now have every one of our new recruits take the course and have no hesitation in recommending it.   

Peter Senior VP Commercial Real Estate

These are some really good ones that I found that I thought would be useful.

The Language Lab provides a great chance to learn effective writing skills in a way that lets the participants balance assignments with daily work schedules.

Fraser, Commercial Real Estate

I enjoyed the course and would gladly take other courses similar to this.

Thank you for taking the time to provide useful feedback.

As I said, I would recommend this course to others.

David- Municipal Government

I always learn from feedback and it has made me more conscious when I am writing and sending emails. 

Karen- Municipal Government

I enjoyed working through the modules at my own pace.  The feedback was helpful and very prompt.  The software was very easy to use – I had no technical problems at all.

Lisa, Municipal Government

I really liked the opportunity to complete this course on-line.  I also appreciated the consistent format of assignments (written, alternating with multiple choice).  My biggest challenge was dedicating sufficient time to review the material, submit my best efforts, and make appropriate time to review the feedback.

Brenda- Project Manager Finance 

Thank you!

I missed a lot about English grammar and sentence structure and punctuation [in school]. The program gave me quite a bit of information about these [concepts].

[It] really opened my eyes to the fact that the kind of email you send in business is different from family and friends.

I talked to my manager about the course and it helped her to make changes in her email writing.

I worked with Sandra from the onset in the development and implementation of our customized Language Lab program. She effectively captured the language and context of the type of communication in which we engage in commercial real estate brokerage. The program is tailored to fit our business. It incorporates industry specific language and scenarios along with necessary grammar, sentence structure, and style of letter writing. It is not a series of academic exercises; instead, the program assignments focus on the types of letter, reports and pitches that we use on a day-to-day basis. Sales associates and other office personnel will improve their competence and become better writers as a result of completing this highly successful communications program. 

Paul Senior VP 

It was a great pleasure for me to participate in the program. The program was extremely useful. All assignments were both interesting and challenging. The whole process was a well-chosen tool for experience-based learning. It gave an opportunity to renew and improve my knowledge by learning on my own mistakes. The fact that I am now aware of my weak points is the first step in order to make these points stronger.

Ferid- International Government Consultant

Participation in the Language Lab Program enabled me to shape my skills in using appropriate style and grammar in professional communication. It also enabled me to learn how to structure and focus my reports in order to highlight the most important points. It was a highly valuable experience and I enjoyed it a lot..

Aleksandra- Gender Equality Program Director

I learnt how to read reports carefully and to take my time to find out where my mistakes are. I feel that I can write much better than I used to. I realize now that I need to practice more.

Rosaline- International Agency Worker

The writing exercises helped me understand my company’s writing template as well as proper letter format. I will be able to use what I learnt to ensure I keep my letters concise and effective.

Bradyn, Sales Associate